• The Challenge:
  Israel’s Central Bureau of Statistics wanted to fully use its data’s potential to promote data-driven governance while digitizing its operation and infrastructure. TASC was asked to assist in formatting a multi-year digital strategy plan, including a digital-transformation plan. In addition, the Israeli government published Government Resolution 4753 to increase the use of government information to improve government policy, promote research at state institutions, and increase effectiveness of government actions. It was decided to establish a government data lake in the CBS as a supportive research infrastructure for advanced data-driven policies. TASC was asked by CBS to assist in planning the unified data infrastructure’s architecture.

• Process:
  As part of the long-term plan, our digital team assessed CBS’s business processes and identified best practice bureaus around the world. The team redesigned the Bureau’s vision, mission and goals, while recommending 17 digital initiatives and constructing an innovative operating concept to support the plan. Also, collaborating with various government ministries and conducting best-practice research for advanced data solutions, our team designed the unified data infrastructure’s architecture.
• Project Outcome:
  The strategic and digital plan is being implemented and will affect all of the state authorities and consumers & producers of statistical information to base governmental decisions on accurate and relevant data.

For more information: Alon Preminger, Alon.Perminger@dev.tasc-consulting.com

• The Challenge:

Developing a usage strategy for national transportation data infrastructure. Mapping the needs of the internal and external consumers of the future data lake and analyzing the gaps, considering industry trends based on comprehensive benchmark research.

• Process:

As part of the project, a comprehensive international benchmark was presented to identify the use and customers for data lakes. Our team interviewed business stakeholders in the organization and the ecosystem to understand their needs and the gaps they encounter, which then were merged into a list of all possible uses for a transportation data lake in Israel. The operating principles of the data lake were then formulated in terms of contents, customers, data sources, type of data, and accessibility, and the uses were merged into products.

• Strategic solution & impact:
  Our team delivered a description for each of the products, including possible uses, target audience and key source of information.

For more information: Alon Preminger, Alon.Perminger@dev.tasc-consulting.com

• Business Dilemma:
  The company sought to expand its international operations and formulate goals and strategic focus alongside assessment of it operations in Israel and Russia.
• Process:
  The process included analyzing relevant markets, benchmarking competitors, interviewing customers and dividing them into segments, and analyzing their needs. Validation and implementation recommendations were made following the analysis phase.

• Strategic Solution & Impact:
  TASC delivered comprehensive market research for relevant markets and defined strategic moves to leverage existing advantages for expansion into existing and international operating markets.

For more information: Felix Bergman, Felix.Bergman@tasc-consulting.com

• Business Dilemma:

TASC was asked to assist a major insurance company in formulating a holistic Service Operating Model. This process is aimed at developing a new, unified service strategy for the entire organization, while creating an optimized service experience for the customer.

• Process:

Our team started the process by collecting and analyzing quantitative data, conducting interviews and then mapped existing work processes while focusing on interfaces, working methods, and potential for automation, along with an end-to-end look at customer experience (CX). The team then examined the existing organizational structure and its suitability to the company’s activities and proposed a Service Operating Model and goals based on defined principles.

• Strategic Solution & Impact:

In addition to the holistic Service Operating Model, TASC’s team improved and optimized work processes. The organizational structure of the company was adapted to the Service Operating Model and we assisted in defining the CX manager role.

For More Information: Nurit Millo, nurit.millo@tasc-consulting.com